Impressive by Telenor

Having missed the initial door delivery of a new wireless router (to replace the old one which had stopped working), I stopped by the post office and picked it up yesterday. For some reason it didn't work, and I called customer support at Telenor. The problem wasn't solved and the issue was forwarded to second line support for investigation today--my job was to make sure the new router was connected before going to work. On the tram for work this morning, my phone started vibrating, and I got an SMS saying that my internet connection is now fixed! If the line now works, I'll do something I never thought I would ever do: commend Telenor for excellent service!